Email: info@vietnamtour.com
Hot line 24/7: 84 (0) 90 224 3637

Safe Online Payment with HIT Vietnam

Online Secured Payment is the most popular concern while shopping online. VietnamTour.com understand your concern so we cooperate with OnePay gateway and Vietcombank – the largest and most reputed bank in Vietnam to supply a Secured Payment method which accepts all major cards: VISA, Master, American Express, JCB and Union Pay

Like PayPal, OnePay is a payment gateway but specialized in Vietnam where the reach of Paypal is quite limited. Onepay is proud to be the Online first payment processor which gains their reputation among clients about its efficiency and timely friendly support.

OnePay will be on the behalf of HIT Vietnam with its website VietnamTour.com and other websites under HIT Indochina management to handle your payment securely.
Your card information will not be stored at our system (VietnamTour website or elsewhere in Vietnam) but in MasterCard with international security standard. OnePay is the representative of the MaterCard Internet Gateway Service (MiGS) in Vietnam. Your card information will be protected during the transmission by using Secure Sockets Layer (SSL/168 bit) software, which encrypts the information that you provide online.
OnePAY - MiGS payment system meet PCI Data Security Standard of PCI Security Standards Council (http://www.pcisecuritystandards.org). OnePAY - MiGS payment system also joins 3D- Secure program of Visa, MasterCard and JCB.

Payment step by step
Step 1: Pick your favorite tour on our website
Step 2: Be confirmed by our travel consultant
Step 3: Our consultant send an Online Invoice link which should look like this

Safe online payment by Vietnam Tour

Step 4: Click on the link, Review Invoice form and Agree with our Terms
Safe Online payment with Vietnam Tour

Step 5: Input required information then pay
Safe online payment with Vietnam Tour

Step 6: Wait while Onepay processing till the gateway notify you paid successfully
Safe Online payment by Vietnam Tour

Step 7: You’ve done. Get your things packed and ready to Vietnam


How your payment is processed?
This flowchart will show how your payment going through among us - HIT Indochina, Onepay, Vietcombank and Card Organization

Safe Online Payment by Vietnam Tour

Note:
In some cases, your transaction may be not successful (you will see the line: Transaction was not successful!). The reasons are many but below is some most common ones
- Incorrect card information
- Not enough credit balance (daily or monthly)
- Your card has not been activated for online payment. In this case, you should contact the Issuer Bank for the card activation.


In case you input card information then you DID NOT receive any transaction result from the payment gateway or from us. Please do not try to make other payment. Contact us to get the information of the payment status strongly recommended

ONLINE CARD SUPPORT
Tel: 0084-4-3 633 9576 or 0084- 4 – 3 936 6668
Email: info@vietnamtour.com ; support@onepay.vn
QUICK CONTACT US
info@vietnamtour.com

Meet up at our Office

Head office in Vietnam
Add: Level 2, No 17/167 Tay Son, Hanoi, VN
Tel: +84 43 633 9577 (8lines)

>> Meet HIT Vietnam Team
 
Mr. Hoang
English Speaking
Ms Candy
English Speaking
Ms Ly
English Speaking